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Koala Tech: Transforming Digital Experiences, One Byte at a Time

Discover how Koala's Analytics Platform and founders transform digital guest experiences for 30+ brands across 4,000 locations, boosting revenue and satisfaction.

Kunal Bandil
Feb 22, 2024·2 min read
Koala tech founders Xavier Lesage Moretti and Benjamin Roux pioneering digital guest experiences with the Analytics Platform
  • Koala Tech’s Mission: Empower businesses with seamless digital experiences, boosting revenue and satisfaction.
  • Tech Duo’s Vision: Xavier Lesage Moretti and Benjamin Roux lead Koala’s charge in transforming digital encounters.
  • Koala’s Analytics Triumph: The Analytics Platform, Koala’s crown jewel, reshapes digital journeys for over 30 brands globally.

Meet Koala: Pioneers of Digital Guest Experiences

In the vast landscape of technology, two visionaries, Xavier Lesage Moretti and Benjamin Roux, laid the foundation for Koala—a tech company with a singular focus on revolutionizing digital experiences, particularly in the restaurant sector.

Their brainchild, the Koala Analytics Platform, stands tall as a self-serve analytics interface reshaping how businesses manage their digital touchpoints.

Tech with purpose: Koala’s mission

The heart of Koala’s mission beats for businesses—empowering them to craft engaging, seamless digital experiences for customers. The goal? Boost revenue and satisfaction by tackling tech challenges head-on, from slow service to order hiccups and inconsistent encounters.

Founders in the tech arena

Xavier Lesage Moretti, with a degree in Electromagnetism and Wireless Communication, and Benjamin Roux, armed with knowledge in Clifford algebra and C++, form the dynamic duo steering Koala. Their tech prowess fuels Koala’s mission to streamline businesses in the digital era.

Facing giants: Koala’s competitors and milestones

Koala locks horns with CRM and digital experience heavyweights like Olo, earning recognition as a Certified Platinum Partner. As of 2022, Koala proudly serves over 30 brands spanning 4,000 locations, marking milestones in the realm of digital transformation.

The Koala Kingpin: Analytics platform

At the heart of Koala’s prowess lies the Analytics Platform—a powerhouse offering real-time order management, customizable menus, and machine-learning cross-sells. It’s not just a platform; it’s the tech backbone shaping exceptional digital journeys.

Triumphs and Tales: Koala’s success stories

MOD Pizza, Scratch Kitchen, P.F. Chang’s—the list goes on. Koala’s success stories extend to brands like Happy & Hale and Koala Eco, the natural cleaning products maestro. Koala isn’t just transforming orders; it’s rewriting success stories.

Innovation in the Pipeline: Koala’s future vision

Koala doesn’t rest on its laurels. The team is actively sculpting user experience and interface updates, amplifying functionality. Future-focused, Koala aims to equip brands with cutting-edge tech, keeping them ahead of the curve in the dynamic landscape.

Koala’s Tech Symphony

Koala isn’t just a tech company; it’s a digital maestro orchestrating seamless, efficient, and satisfying experiences. Founded on innovation, led by tech luminaries, and embraced by brands, Koala’s journey in the digital age is poised for a symphony of continued success.


Edited by Shruti Thapa