For this episode we met up with a not-so-clueless duo, the Meme Man and Rajmata, also known by their legal names Mehul Fanawala and Manasi Shah, to talk to them about the company that they founded, which isn't as clueless as the name may suggest.
The Clueless Company, a Surat-based startup, is making waves in the world of revenue operations (RevOps).
We have heard of DevOps, so what is RevOps?
RevOps is, in fact, a fairly new concept that integrates and aligns sales, marketing, and customer success to boost revenue growth.
It promotes collaboration among isolated team members, drives efficiency, and improves the customer experience, inevitably boosting the bottom line.
It is on top of this mountain that The Clueless Company stands, positioned as a key player in this space, offering expert consultancy services to businesses struggling with operational efficiency.
The founders, Manasi and Mehul, first met when they were working at eZee Technosys in the marketing and sales team, respectively.
It is their combined experience of over 20 years in sales, marketing, and customer service that allowed them to identify a gap in the market, leading to the creation of The Clueless Company to address it.
Through this episode, Mehul and Manasi shared their journey and vision for the company. They dived into the personal and professional aspects that went into building The Clueless Company.
The founders highlighted the importance of understanding one's business goals before actually taking on operational strategies and approaches. When one's departmental goals and business goals are aligned, these businesses achieve significantly higher customer satisfaction and it also prevents any amount of revenue leaks.
This is what The Clueless Company takes charge of for their clients, with their unique approach that is coupled with a strong focus on community building as well; this has propelled their growth immensely.
Mehul and Manasi have a "clue" (okay, I'll stop now) as to what their future looks like; aiming to become a product-based organization while continuing to offer consultancy services, they also plan to expand their reach to the US, Canada, and Australia.
Go on, grab your listening devices, hit play, and watch episode 9 of The Newzchain Podcast, as Mehul and Manasi tell us how they established themselves as a leader in the RevOps space.
Edited By Annette George
