Unicommerce DNA launch adds AI actions to Uniware
The Unicommerce DNA launch
Unicommerce launched DNA, a second-generation AI companion for its Uniware platform, during the September quarter of FY27. The tool flags operational anomalies, recommends next steps and can trigger automated corrective actions.
What Unicommerce does
Unicommerce is an ecommerce software company. Its Uniware platform manages inventory across locations, orders across online and offline channels, returns and payment reconciliation, while Shipway handles courier aggregation and shipping automation, and Convertway supports marketing automation for brands.
DNA and enterprise clients
Uniware added 121 enterprise clients during the quarter, taking its total enterprise client count to 1,233.
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The company said planned investments in sales and marketing, AI-led product development and senior talent were front-loaded in the first half of the year. Its claims management module UniReco and evidence capture tool UniCapture were used by more than 150 enterprise clients.
Company view
“The launch of DNA represents an important step in our evolution from a system of record towards a system of action, enabling clients to make faster decisions and automate operational responses,” Kapil Makhija, MD and CEO of Unicommerce, said.
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